Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrate with 500+ popular business apps in a single business system.
What is Zoho CRM?
Best For
Zoho CRM can be used by small, middle and large businesses. You can even build your own version of Zoho CRM. Sell smarter and faster with Zoho CRM.
Zoho CRM Pricing
Starting From:
$20.00
/month
Yes, has free trial
Pricing Overview
Zoho CRM pricing starts at $20.00 per user, per month. There is a free version. Zoho CRM offers a free trial. See additional pricing details below.
Pricing Details (Provided by Vendor)
Free Edition (CRM for entrepreneurs) – Forever free upto 3 Users. Standard Edition (Sales tracking for Small Businesses) – $14/user/month (billed annually). Professional Edition (Complete CRM for any SME) – $23/user/month (billed annually). Enterprise Edition (CRM for multi-level organizations) – $40/user/month (billed annually). Ultimate Edition (CRM for large-scale organizations) – $52/user/month (billed annually).
Zoho CRM Features
Product Categories
Features
Client Management
Marketing Automation
Email Marketing
Lead Generation
Drip Campaigns
Document Management
Document Storage
Contact Management
AB Testing
Analytics/ROI Tracking
Calendar/Reminder System
Content Management
Customizable CTAs
Landing Pages/Web Forms
Lead Qualification
Mobile Access
Reporting/Analytics
Segmentation
Social Marketing
Social Media Integration
Task Management
Website Visitor Tracking
Contract/License Management
Customer Database
Customer Service Analytics
Customer Support
Dashboard
Email Management
Email Response Control
Field Sales Management
Forecasting
Internal Chat Integration
Knowledge Management
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Segmentation
Live Chat
Opportunity Management
Performance Management
Performance Metrics
Pipeline Management
Prospecting Tools
Referral Tracking
Relationship Tracking
Sales Forecasting
Sales Pipeline Management
Search/Filter
Self Service Portal
Source Tracking
Team Assignments
Territory Management
Activity Dashboard
Alerts/Notifications
Calendar Management
Call Management
Campaign Management
Cataloging/Categorization
Collaboration Tools
Communication Management
Content Delivery
Customer Segmentation
Expense Tracking
Feedback Management
For Mac Devices
For Sales Teams/Organizations
Goal Management
Graphical Data Presentation
Interaction Tracking
Meeting Management
Modeling & Simulation
Multi-Channel Data Collection
Negative Feedback Management
Predictive Analytics
Project Management
Proposal Management
Quotes/Estimates
Sales Trend Analysis
Scheduling
Statistical Analysis
Survey/Poll Management
Text Analysis
Third-Party Integration
Business Card/Badge Scanning
Churn Management
Client Tracking
Client/Property Matching
Channel Management
Community Management
Correlation Analysis
Exception Reporting
Gamification
Proposal Generation
Sales Analytics
Search Marketing
Sentiment Analysis
Training Management
Marketing Automation
Email Marketing
Lead Generation
Drip Campaigns
Document Management
Document Storage
Contact Management
AB Testing
Analytics/ROI Tracking
Calendar/Reminder System
Content Management
Customizable CTAs
Landing Pages/Web Forms
Lead Qualification
Mobile Access
Reporting/Analytics
Segmentation
Social Marketing
Social Media Integration
Task Management
Website Visitor Tracking
Contract/License Management
Customer Database
Customer Service Analytics
Customer Support
Dashboard
Email Management
Email Response Control
Field Sales Management
Forecasting
Internal Chat Integration
Knowledge Management
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Segmentation
Live Chat
Opportunity Management
Performance Management
Performance Metrics
Pipeline Management
Prospecting Tools
Referral Tracking
Relationship Tracking
Sales Forecasting
Sales Pipeline Management
Search/Filter
Self Service Portal
Source Tracking
Team Assignments
Territory Management
Activity Dashboard
Alerts/Notifications
Calendar Management
Call Management
Campaign Management
Cataloging/Categorization
Collaboration Tools
Communication Management
Content Delivery
Customer Segmentation
Expense Tracking
Feedback Management
For Mac Devices
For Sales Teams/Organizations
Goal Management
Graphical Data Presentation
Interaction Tracking
Meeting Management
Modeling & Simulation
Multi-Channel Data Collection
Negative Feedback Management
Predictive Analytics
Project Management
Proposal Management
Quotes/Estimates
Sales Trend Analysis
Scheduling
Statistical Analysis
Survey/Poll Management
Text Analysis
Third-Party Integration
Business Card/Badge Scanning
Churn Management
Client Tracking
Client/Property Matching
Channel Management
Community Management
Correlation Analysis
Exception Reporting
Gamification
Proposal Generation
Sales Analytics
Search Marketing
Sentiment Analysis
Training Management
Zoho CRM Support & Development
Deployment
Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat
24/7 (Live Rep)
Training
In Person
Live Online
Webinars
Documentation
Videos
Company:
Zoho Corporation Pvt. Ltd
Website
zoho.com