Freshdesk Contact Center

by Freshworks Inc

https://www.freshworks.com/freshcaller-cloud-pbx

What is Freshdesk Contact Center?

Freshcaller is a simple and reliable cloud-based call center solution that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshcaller lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshcaller integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly.
Best For

Freshdesk Contact Center can help manage and streamline phone conversations in retail/ e-commerce, leisure & hospitality, transportation & logistics, software, NGOs/NFPs, and BFSI industries.

Freshdesk Contact Center Pricing

Starting From:
$15.00

/month

Yes, has free trial
Pricing Overview

Freshdesk Contact Center pricing starts at $15.00 per feature, per month. There is a free version. Freshdesk Contact Center offers a free trial.

Pricing Details (Provided by Vendor)

FREE – Buy Local Numbers – Buy Toll-free Numbers – Inbound Caller ID – Desktop Notifications – Call Notes – Custom Greetings – Call Metrics Growth – $15 per user/month, billed annually -Up to 2000 incoming minutes/month FREE -Number Porting -Basic Call Queues -Wait Queues -Voicemail -Warm Transfer -Call Recording -Pre-built Reports Growth – $39 per user/month, billed annually – Up to 3000 incoming minutes/month FREE – Holiday Routing – Advanced Call Metrics – Call Barging – Call Center Age…

Freshdesk Contact Center Support & Development

Deployment
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat
24/7 (Live Rep)
Training
In Person
Live Online
Webinars
Documentation
Videos
Company:
Freshworks Inc
Website
www.freshworks.com/freshcaller-cloud-pbx

Freshdesk Contact Center Tutorials & Videos

Freshdesk Contact Center Reviews